Why modern dialogue agents still can't replace human professionals 

Author: The TUDa Team

With groundbreaking dialogue applications such as ChatGPT, a question is increasingly being asked – whether dialogue agents will make humans redundant. This is a question we need to ask ourselves and one that will certainly become more relevant in the coming years. As such, it is worth pointing out the obvious weaknesses of current large-scale language models, especially when it comes to assessing whether they could make human professionals redundant.  

When it comes to the potential replacement of human programmers, the evidence is sobering. Large language models are not yet ready to replace programmers, nor will they be in the near future. The recent GitHub Copilot showed that while models can provide good code suggestions, the code can still contain errors that need to be corrected by a human programmer. While progress is being made in code generation, and larger models seem to have better code generation capabilities than smaller models, we are still far from the point where long, complex programs can be generated from scratch. For high-stakes programming scenarios, such as critical infrastructure design, the transition to the use of AI programmers would be even slower.  

In the case of writing-intensive fields such as journalism, there may be an opportunity to reduce the human workload by having language models generate templates for articles. However, their feasibility for factual fields will depend on the trustworthiness they gain in the future. For now, it is known that these models will continue to hallucinate, and the problem is not fully solved, so until it is, language models will not be able to replace a human journalist.  

At the same time, large language models could greatly boost the productivity of human professionals. An example is the use of language models in creative writing, such as providing suggestions or ideas to a human writer. Creativity often benefits from brainstorming, which a language assistant could help with. But ultimately, creative fields are driven by the natural human desire for artistic expression, so there will always be a human involved, no matter how skilled the models become.